experience (Specialist) with 3+ years of Windows administration and application support roles. The

successful candidate will be responsible for maintaining, configuring and ensuring the stability of windows[1]based systems along with providing application support to end users. This role requires expertise in

managing windows servers, troubleshooting system issues and supporting various Linux based applicationRESPONSIBILITIES:

• Install, Configure and maintain Windows Servers (e.g. Windows Server 2016/2019/2022)

• Monitor system performance, availability security, ensuring optimal system operation

• Manage Active Directory, DNS, DHCP, Group Policy and other essential Windows services

• Manage Exchange 2016/2019 server and Office 365 Exchange online environments

• Perform regular system updates, patches and backups

• Troubleshoot and resolve hardware, software and network issues

• Implement and maintain disaster recovery strategies

• Manage file and print services, user permissions and access controls

• Automate routine tasks using PowerShell or other scripting tools

• Collaborate with development teams to deploy and maintain in house or third-party applications

• Manage incidents and effectively communicate with users, application owners and senior stakeholders

across all areas

• Improve Infrastructure stability and performance by observing patterns, recurring failures and/or issues,

and advise application owners on permanent fixes accordingly, these includes Linux skillset.

• Adopt various tools developed by ETO Engineering team to automate failures using machine learning

techniques and notify discrepancies in the health of production and automation of health-restoration,

with a focus on continuous measurement of risk and cost.

• Identify alerts / processes that can be automated and then work with Engineering team

SKILLS / EXPERIENCE:

• Strong understanding of Unix and Windows Server architecture

• Proficiency with Windows/Unix/Linux-based operating system, commands and utilities, as well as

Configuration Management Tools

• Proficiency in managing Windows Server environments

• Strong knowledge of Active Directory, Group Policy, DNS and DHCP

• Experience with Virtualization technologies (e.g. VMWare, Hyper V)

• Familiarity with networking concepts (TCP/IP, Firewalls, VPN)

• Basic troubleshooting knowledge on MS Exchange administration for Exchange 2016/2019 and M365

suite

• Experience on Remote management consoles like Dell IDRAC, HP ILO, VCenter/vSphere

• Hands-on developing PowerShell scripts to automate various tasks of OS and Applications running on

Windows platform. Research and finding solution to automate complex tasks

• Hands-on experience of system administration of Windows server-side infrastructure (Windows

2016,2019,2022, Active Directory, Server Hardware etc.) and associated technologies e.g. DNS, DHCP