ServiceNow Developer / Administrator

Design, develop, configure, and maintain ServiceNow applications and platform capabilities across ITSM and ITOM.

• Develop and customize solutions using ServiceNow scripting and coding best practices.

• Build and enhance ITSM processes including Incident, Problem, Change, Request, Knowledge, and Service Catalog Management.

• Implement and support ITOM functionalities such as Discovery, Service Mapping, Event Management, Orchestration, and CMDB.

• Write and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, Data Policies, and Scheduled Jobs.

• Develop reusable server-side and client-side components using JavaScript, Glide API, GlideAjax, and asynchronous client-server communication.

• Create and optimize workflows using Flow Designer, Workflow Editor, and catalog automation techniques.

• Design custom applications, modules, forms, tables, and integrations based on business requirements.

• Build and manage integrations using REST APIs, SOAP APIs, Scripted REST APIs, IntegrationHub, MID Server, and web services.

• Perform advanced scripting for data transformation, import sets, transform maps, and background scripts.

• Ensure adherence to ServiceNow development standards, secure coding practices, and platform governance.

• Troubleshoot and resolve issues related to custom scripts, workflows, integrations, and platform performance.

• Support platform upgrades, instance maintenance, patching, cloning, and release activities.

• Maintain CMDB data quality and governance through automation and coding techniques.

• Collaborate with architects, analysts, and stakeholders to convert functional requirements into technical designs and robust implementations.

• Document technical designs, customizations, scripts, and deployment procedures.

• Mentor junior developers on coding standards, debugging techniques, and ServiceNow development best practices.

Remote

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Acerca de Valce Talent Solutions

We help our clients enhance their talent attraction capacities, especially in technological profiles.

We constantly innovate and actively seek to find the best solutions for clients and professionals. We understand the needs of our customers and aim to be the industry specialists.

We offer consulting services to technology companies in various areas, including IT, software development, cybersecurity, and project management. Our employees are the reason for the company's existence, and their satisfaction translates into that of our customers.