Architects, product costing, product manager, domain experts in Service Lines and other Client

Technology team members to enable delivery of Technical Solution and Cost Estimations.

Your key responsibilities:

. Maintain end-to-end accountability for customer satisfaction and overall delivery excellence

. Be an active liaison with the Service Line (SL) Demand Managers to ensure SL demand pipeline is

developed and prioritized consistently to support the business vision and growth strategies.

. Assist in process and product advisory during strategic portfolio conversations.

. Coordinate with Resource Planners to ensure appropriate resources, required to fulfil propose

solution plans, are available.

. Follows standard methodologies, processes and tools & respond to customer questions,

concerns, &/or inquiries within defined service level agreements (SLAs)

To qualify for the role, you must have

. The ability to work and team effectively with clients and other management and PPEDD level

stakeholders across geographies, demonstrating great customer focus.

. Project management and business analysis skills including facilitation, process documentation,

scope management, cost management and requirements gathering

. Understanding of latest cloud computing and data technologies.

Adopt a logical and organized approach to problem resolution

. Ability to clearly articulate both problems and proposed solutions

. Willingness to learn and quick to adapt to changing requirements

Demonstrates ability to identify and recommend processes improvements

. Excellent management, interpersonal, written, and verbal communication, and organizational

skills

Ideally, you should also have

Minimum of 7 years overall IT industry experience

Bachelor's degree in related discipline, or equivalent work experience

. Business Analyst, Product Analyst or Quality Analyst experience is a plus.

Familiar with the latest technologies in the Microsoft Azure landscape

Work experience in a professional services industry, preferred