Associate Support Analyst (Remote)
Kickstart your IT career from anywhere — join our remote Technical Support team as an Associate Support Analyst, learn fast, and help customers solve tech issues with guidance from experienced
Are you starting your career in IT or Technical Support and looking for an opportunity to grow in a global company? This could be the perfect role for you!
We are looking for an Associate Support Analyst to join our Technical Support team in a fully remote position. In this role, you’ll help customers troubleshoot technical issues, provide guidance, document cases, and collaborate with experienced team members to deliver excellent support experiences.
💻 What we’re looking for:
• Basic knowledge of IT, software troubleshooting, or system configurations
• Strong communication and problem-solving skills
• Customer-oriented mindset
• Eagerness to learn and grow in a technical environment
• Degree in IT, Computer Science, or related field is a plus
✨ Nice to have:
• Experience in customer service or technical support
• Familiarity with ticketing systems, networking, cloud applications, or operating systems
🌎 Location: Remote
If you’re passionate about technology and want to build your career in technical support, we’d love to hear from you!
- Client
- Engineering
- Estado remoto
- Completamente remoto
- Cliente
- Fortra
Acerca de Valce Talent Solutions
We help our clients enhance their talent attraction capacities, especially in technological profiles.
We constantly innovate and actively seek to find the best solutions for clients and professionals. We understand the needs of our customers and aim to be the industry specialists.
We offer consulting services to technology companies in various areas, including IT, software development, cybersecurity, and project management. Our employees are the reason for the company's existence, and their satisfaction translates into that of our customers.