We are looking for ServiceNow Developers and Tech Leads to join our team and work on complex, enterprise-level implementations. If you enjoy building scalable solutions, solving platform challenges, and collaborating with distributed Agile teams, this role is for you.

About the role:

You will be responsible for designing, developing, and troubleshooting solutions on the ServiceNow platform, supporting backend integrations, content delivery, and automation initiatives across different workflows.

🧠 Required Experience

• 6–10 years of total experience in software or platform development

  • (Mid-level: 5–7 years | Tech Lead: 8+ years)

• 5+ years of hands-on experience with ServiceNow

• Strong experience working in Agile / Scrum environments with distributed teams

🛠 Required Technical Skills

• Strong knowledge of JavaScript

• ServiceNow development skills including:

  • Glide Scripting

  • Script Includes

  • Scheduled Jobs

• Experience designing backend APIs, data structures, and integrations

• Ability to troubleshoot complex issues and identify root causes across system components

• Solid understanding of ServiceNow fundamentals and platform architecture

🤖 Specialized Tracks (depending on role)

AI / AI Experiences

Must Have

• Strong ServiceNow development skills and fundamentals

Nice to Have

• Experience with Virtual Agent

• Now Assist

• AI / GenAI exposure

• For AI/ML-focused roles, prior experience in the AI/ML field is required.

ITX / Technology Workflows

Must Have

• Strong ServiceNow development skills and fundamentals

Nice to Have

• Hands-on experience with ITAM, SPM, or ITSM (Change Management)

➕ Nice to Have Platform Skills

• Service Portal

• UI Builder

• REST / SOAP integrations

• Advanced scripting

• Platform-specific troubleshooting skills